At Brinexor LLC, located at 9550 Baymeadows Rd #12, Florida 32256, United States, we are committed to protecting your privacy and handling your personal data with transparency, responsibility, and care. Although our primary operations are based in the United States, we follow internationally recognized data protection principles, including those outlined in the General Data Protection Regulation (GDPR), to ensure your personal information is processed lawfully and securely.
This statement explains how we manage personal data and outlines your rights when you visit or interact with the Brinexor website and services.
Who We Are
Brinexor LLC acts as the data controller for personal data collected through our website and customer interactions. This means we determine how and why your personal data is processed in accordance with applicable privacy laws and best practices.
Personal Data We Collect and Why
We collect personal data to operate our business, fulfill customer orders, provide support, and improve our services.
Contact and identity information such as your name, billing address, shipping address, email address, and phone number is collected to process orders, deliver products, manage returns, and respond to customer inquiries. This processing is necessary to fulfill our contractual obligations and for legitimate business purposes.
Payment-related information is collected when you make a purchase using secure payment methods such as credit or debit cards, PayPal, Stripe, or Google Pay. Sensitive payment details are processed directly by trusted third-party payment providers and are not stored on our servers. This processing is required to complete transactions and prevent fraud.
Technical data, including IP address, browser type, device information, time zone, and operating system, is collected to maintain website security, diagnose technical issues, and improve overall site performance. This data is processed based on our legitimate interest in maintaining a secure and functional website.
Usage data related to how visitors interact with our website is used to analyze trends, improve user experience, and optimize our product offerings. This processing supports our legitimate interest in enhancing service quality.
Communication data is collected when you contact us via email or phone. This information is used solely to provide customer support, respond to requests, and maintain service quality.
Legal Basis for Processing
We process personal data only when a valid legal basis exists. This may include fulfilling a contract, such as processing an order; pursuing legitimate business interests, such as fraud prevention and service improvement; complying with legal obligations; or relying on your consent for specific activities such as marketing communications. Where consent is required, you may withdraw it at any time.
Data Security
We apply appropriate technical and organizational security measures to protect personal data against unauthorized access, misuse, loss, or disclosure. These measures include data encryption, secure servers, and restricted access to personal information. Our security practices are reviewed regularly to maintain data protection standards.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and regulatory requirements. Order and transaction records are typically retained for up to seven years to comply with U.S. tax and accounting regulations. Personal data may be deleted earlier upon request, subject to legal obligations.
Sharing of Personal Data
Brinexor LLC does not sell or rent personal data. We may share information with trusted third-party service providers who assist in operating our website and fulfilling customer orders, including payment processors, shipping carriers, website hosting providers, and analytics services. All third parties are required to safeguard your data and use it only for authorized purposes.
As we currently ship only within the United States, personal data is not transferred internationally for shipping purposes.
Your Data Protection Rights
In line with GDPR principles, you have the right to request access to your personal data, request corrections, request deletion under certain conditions, restrict or object to processing, and request data portability. You also have the right to lodge a complaint with a relevant supervisory authority if you believe your data has been mishandled. Requests can be made by contacting us directly, and we will respond within a reasonable timeframe.
Contact Us
If you have questions about this GDPR Compliance Statement, our data practices, or wish to exercise your privacy rights, please contact us using the information below:
Brinexor LLC
Address: 9550 Baymeadows Rd #12, Florida 32256, United States
Phone: +1 904-733-3999
Email: support@brinexor.com
Customer Service Hours: Monday–Friday, 9AM–5PM EST